All orders over £15 automatically qualify for free delivery. This will have your order delivered within 2-3 working days.

Free Next Day Delivery is available on selected orders over £15. The availability will depend on the size of the order/product, as large orders/products are unavailable for this service. Free next day delivery is only available on orders placed before 1pm, and excludes Sundays and Bank Holidays. If your order is placed prior to one of these days or after 1pm, it will be delivered in 2-3 working days.

Orders below £15 are subject to a £3.99 shipping charge. Please note orders containing multiple items or bulkier items may be split into separate parcels and therefore arrive at different times.

For further information, please refer to our Delivery & Returns page.

Manufacturer Details & Responsible Market Operators in the EU:
The responsible market operator in the EU ensures compliance with obligations regarding product safety. If you have specific questions regarding a product’s safety or origin, please contact us using the below details.

UK Queries:
Manufacturer: Ultimate Products UK Ltd
Address: Victoria Street, Oldham, Manchester, OL9 0DD, UK
Email Address (for Salter Products excluding scales): customerservices@salterhomewares.com
Email Address (for Salter Scales): support@salterhousewares.co.uk

Europe Queries:
Responsible Market Operator: Ultimate Products Europe Ltd
Address: 19 Baggot Street Lower, Dublin, D02 X658, ROI
Email Address (for Salter Products excluding scales): customerservices@salterhomewares.com
Email Address (for Salter Scales): support@salterhousewares.co.uk
Email Address (for Salter Scales in Germany): support@salterhousewares.de
Email Address (for Salter Scales in Italy): support@salterhousewares.it