ACCESSIBILITY STATEMENT

We are committed to ensuring digital accessibility for all users, including those with disabilities. We want as many people as possible to be able to use our digital products and services, through our websites and mobile applications.

This accessibility statement applies to content published on the domain – salter.com

Compliance status

This website is partially compliant with WCAG 2.1 AA, due to the non-compliances listed below.

Non-accessible content

While we strive to ensure the accessibility of salter.com, we are aware of some limitations which we are working to fix. Below is a description of known limitations. Please contact us if you encounter an issue not listed below. We aim to resolve all issues before the end of 2026.

The following are known accessibility issues that we are aiming to resolve:

Image alt text is either missing or inaccurate.
Issues with text embedded in images.
Some areas of the site have issues with typography such as insufficient colour contrast and size.
Some functionality of the site is not accessible using only a keyboard – for example, add to cart button.
There are some mismatched ARIA attributes.
Some list elements are incorrectly coded.
Some labels are not correctly connected with their corresponding form fields – for example, guarantee registration form.

Preparation of this statement

This statement was prepared on: 25/06/2025

Method used to prepare the statement: Self-assessment

Website last reviewed on: 20/06/2025

Feedback and contact information

We welcome your feedback on the accessibility of the website. Please let us know if you encounter accessibility issues:

Email – compliance@upplc.com

To help us address issues as quickly as possible, please include the following:

Describe the problem in as much detail as possible
Give an example of what you were trying to do
Provide the page URL or describe the page (e.g. Search, Checkout, Homepage)
Tell us your device, browser, operating system and any assistive technology used
Include any custom settings or accessibility features you rely on
Provide your contact details for follow-up if needed

We aim to respond within 7 business days of receiving your enquiry.

Enforcement procedure

If you are not satisfied with our response, you may contact the relevant enforcement bodies in the UK or in the EU member state where the issue occurred. Enforcement of the European Accessibility Act (EAA) is handled at the national level, and each EU country has designated authorities to ensure compliance.